Client Background:
A well-known automobile repair chain store in the United States that we have cooperated with for ten years with TP, with branches all over the United States. They service many mainstream and high-end brands of automobile repairs, especially wheel bearing replacement and maintenance.
Challenges:
Customers need high-quality wheel bearings to ensure safe vehicle operation, and they also have extremely high requirements on the delivery time and stability of parts. When cooperating with other suppliers, the products will encounter many problems, such as noise, bearing failure, ABS sensor failure, electrical failure, etc., and cannot meet quality standards, resulting in low maintenance efficiency.
TP Solution:
TP sets up a dedicated project team for this customer, provides a test report and report bid for each order, and for process inspection, provides final inspection records and all contents. In addition, we optimize the logistics process to ensure that products can be delivered to their repair points across the country on time, and provide regular technical support and services.
Results:
Through this cooperation, the customer's maintenance efficiency has been significantly improved, the problem of parts quality shortage has been solved, and customer satisfaction has been greatly improved. At the same time, the customer's chain store has expanded the scope of using TP products, such as center support bearings and clutch bearings, and plans to further deepen cooperation.
Customer Feedback:
"Trans Power's product quality is stable and delivered on time, allowing us to better provide customers with efficient and reliable services.“ TP Trans Power has been one of the top bearing suppliers in the automotive industry since 1999. We work with both OE and aftermarket companies. Welcome to consult the solutions of automobile bearings, center support bearings, release bearings and tensioner pulleys and other related products.
